How to use the Globe at Home app (Postpaid and Prepaid)

Globe released their new Globe Prepaid Home WiFi earlier this year. It was a product meant to provide consumers with a bit more flexibility on their internet usage or even as a backup device for emergencies. It may not be able to provide consumers internet on-the-go like pocket wifis but it certainly has better signal reception and internet speeds once plugged in.

Of course, prepaid promos are still nowhere near the data amounts that postpaid plans could provide which is why monitoring your usage is important. Knowing this, Globe introduced an app to aid in not to only monitor your data, but also for easier and convenient operation — The Globe at Home app. Those with postpaid internets, don’t fret, the app also supports data monitoring and account operation for your broadband plans.

So let’s get to it, here’s a rundown on how to use the Globe at Home app for both prepaid and postpaid plans. It’s actually simple and easy.

Globe At Home Featured | How To Use The Globe At Home App (Postpaid And Prepaid)

Prepaid

The first thing to do is to link your Globe Prepaid Home WiFi to the Globe at Home App, then follow the steps below:

  1. Enter your Prepaid Home WiFi number (Located at the back of your Globe at Home router). If this is your first time using your Globe at Home router then you are given 10GB of free data.
  2. Redeem your 10GB of data by entering a code (which you can find by accessing the router’s browser settings @ 192.168.1.1 and going to the SMS tab), if you’ve already redeemed this, just tap on the “skip for now” button on the upper right corner.
  3. Input a 4-digit pin twice. The first input will create your pin and the second is for verification/confirmation.
  4. Create a name and upload a photo for the account. You can skip this step if you wish.
  5. You’re all set and would be greeted by the home screen.

Globe At Home Prepaid Setup | How To Use The Globe At Home App (Postpaid And Prepaid)

Globe At Home Prepaid Setup 2 | How To Use The Globe At Home App (Postpaid And Prepaid)

After linking your Globe Prepaid Home WiFi to the Globe at Home app, you will now have access to its features, here’s what you can do:

See also  Understanding your Monthly Internet Allowance

Home Screen and Dashboard

Prepaid Globe At Home Dashboard | How To Use The Globe At Home App (Postpaid And Prepaid)

  • Monitor your data usage – Your remaining consumable data will be shown on the app’s home screen, including the time at which it was monitored. It isn’t at real time, but there is a refresh button on the upper right corner should you wish to recheck the remaining balance.
  • Check your remaining load and its expiration date – If you wish to check your remaining prepaid load then just tap on the “Dashboard” button located at the bottom of the screen. You would then be prompted to the dashboard screen where you can see your remaining load and its expiration
  • Subscribe to promos or add additional data – Also shown on the Dashboard screen is your remaining consumable data along with a “get more data button” tapping on that button will direct you to the promo screen where you can easily subscribe to a promo or add additional data by tapping on “subscribe”.

Additional Settings (accessed on the upper left portion of the app)

Prepaid Globe At Additional Settings | How To Use The Globe At Home App (Postpaid And Prepaid)

  • Change pin – At the additional settings menu you are given the option to change your 4-digit pin, just simply tap on the “Settings” button then tap on “Change App Pin”
  • Lock app – This option, as the name implies, will lock the app. Normally, you don’t have to re-enter your pin every time you access the app, but in case you are lending your phone to a friend or your child then at least you have the option of keeping your account safe.
  • Switch Account – Sadly, the Globe at Home app only permit users to access one account at a time. If you wish to check a different account then tap on the “Switch Account” button located at the additional settings menu. This will log out your current account and you would be prompted to once again link a different one.
  • View your account details – You can view your account details by tapping on your avatar at the upper left corner of the additional settings menu. This would open the account details screen where you can edit your nickname and picture. It also shows your prepaid WiFi number.
  • Help & Support – If you wish to get in touch with Globe then tap on the Help & Support button, this will redirect you to Globe’s browser support page.
See also  How to check your Globe balance (prepaid and postpaid)?

Postpaid

Like with prepaid users, postpaid users would have to first link their broadband accounts to the Globe at Home App, then follow the steps below:

  1. Enter your broadband account number.
  2. Choose where to send a verification code. The verification options are your personal contacts registered on your broadband account (Mobile number or e-mail) or you could opt to answer some security questions.
  3. Enter the code sent to your mobile number or e-mail. If you answered the security questions then you would immediately be brought to step 4.
  4. Input a 4-digit pin twice. The first input will create your pin and the second is for verification/confirmation.
  5. Create a name and upload a photo for the account. You can skip this step if you wish.
  6. You’re all set and would be greeted by the home screen.

Globe At Home Postpaid Setup Steps | How To Use The Globe At Home App (Postpaid And Prepaid)

Globe At Home Postpaid Setup Steps 2 | How To Use The Globe At Home App (Postpaid And Prepaid)

After linking your Broadband account to the Globe at Home app, you will now have access to its features. Here’s what you can do:

Home Screen and Dashboard

Dashboard And Homescreen Postpaid Globe At Home | How To Use The Globe At Home App (Postpaid And Prepaid)

  • Monitor your data usage – Your remaining Data Allowance will be shown on the app’s home screen, including your bill amount and its due date. However, the app will only show your remaining data allowance after you consume 50% of your monthly data cap.
  • Dashboard features – If you tap on the “Dashboard” button located at the bottom of the screen, you would be redirected to the dashboard screen where you can see your remaining data allowance, bill amount and due date, and plan details. You can further check your account details by tapping on the “view account details” button and your data allowance breakdown by tapping the “view details” button.
  • Change name, add a photo, and view plan details – At the account details screen you can view your cut-off date and even edit your account nickname and upload a photo by tapping on the edit nickname and camera icon located at the middle of the screen. You can also check your plan details by tapping on the “My Plan” tab.
  • Subscribe to promos or add additional data – To avail of additional volume boosts tap on the “get more data” button located on the side of your data allowance monitor, this would redirect you to the volume boost screen where you can subscribe to volume boosts.
See also  How to know your Globe SIM card number?

Additional Settings (accessed on the upper left portion of the app)

Prepaid Globe At Additional Settings | How To Use The Globe At Home App (Postpaid And Prepaid)

  • Change pin – At the additional settings menu you are given the option to change your 4-digit pin, just simply tap on the “Settings” button then tap on “Change App Pin”
  • Lock app – This option, as the name implies, will lock the app. Normally you don’t have to re-enter your pin every time you access the app, but in case you are lending your phone to a friend or your child then at least you have the option of keeping your account safe.
  • Switch Account – Sadly, the Globe at Home app only permit users to access one account at a time. If you wish to check a different account then tap on the “Switch Account” button located at the additional settings menu. This will log out your current account and you would be prompted to once again link a different one.
  • Help & Support – If you wish to get in touch with Globe then tap on the Help & Support button. This will redirect you to Globe’s browser support page.

And that’s about it, for now. We will update this article once Globe introduces new features to their Globe at Home app. If you have any questions or if we got anything wrong or missed something, do give us a heads up in the comments section below.

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Zenaida Abainza
Zenaida Abainza
1 year ago

Gud am paano po ung liad na share a load na 150 para sa home prepaid wi fi pero nalagay ki sa share a load na postpaid pala un magamit ki po ba un?

alex
alex
1 year ago

globe napaka galing ng IT SYSTEM NYU! nakakagalit ng tao kahit na wala sa harapan mu…

Sheryl
Sheryl
2 years ago

Hello po i need your help po.. kaaplay ko lng po ng globe xtreme wi fi postpaid plan last August 4 po but until now wla pa pong signal yung wifi pero yung sa tv po meron na. I dont know how to acyivate po. Pls help me. Salamat ng marami.

Anonymus
Anonymus
2 years ago

Mu app won’t accept my modem’s #.what can I do?

Bella
Bella
2 years ago

Hi po bakit po ganun? invalid yung prepaid wifi number ko

Jet
Jet
2 years ago

Globe at home prepaid wifi modem po ba gamit nyo?

Judy marie
Judy marie
2 years ago

I can’t open my downloaded globe at home pls help I want to check my account

jhefjhef
2 years ago

paano po kapag ang globe at home app account mo ay hindi na ma verify kasi ang email at ang phone number mo ay hindi available or nakalimotan na? ano pong gagawin kung ito ang dahilan?

Jaquelyn
Jaquelyn
2 years ago

Sir mam pano po Kung Dina activate Yong mobile number ko at gmail

HARDIE
HARDIE
2 years ago

good morning, bakit po hindi ako makapasok sa globe at home? pagkatapos ko kasing mag type ng landline o account number ito yong lalabas,. SORRY, YOU HAVE ENTERED AN INVALID GLOBE AT HOME ACCOUNT/LANDLINE/PREPAID WIFI NUMBER., eh tama naman po yong nailagay ko don,. maraming salamat..’

Rhea
Rhea
2 years ago

Hi, i just want to ask how to fix the globe at home app? Kasi po laging try again when i try to refresh it to see the remaining Gb left. Then nag load po ako pero hindi siya nag appear sa dashboard kaya di po ako makapag subscribe sa Homesurf promos. I badly needed my connection cause I work from home. Thank you

Caroljanepacson
Caroljanepacson
2 years ago

How can I put my account # or landline with space… There is a format need to follow.. If not always said invalid number.. Even if the number I put is correct but there’s no space.. I don’t know how… Pls help

Daryl Mark Penales
Daryl Mark Penales
2 years ago

San ko makikita ang account number ko?

jessica
jessica
2 years ago

Nag share po sakin ng load 200 used gcash ? pero ang sim ko is smart . may apps na po ako ng home prepaid wifi then i try to direct register used apps home prepaid wifi kaso ayw po.

Jerry
Jerry
2 years ago

binili namin ng 4 pm, nag-load pa ako ng GoSurf50, kinaumagahan ng 8 am, “sign in to wifi'” na kasi NO LOAD BALANCE NA. Ano ba yan? Hindi ba kami natulog ? graveh! Hindi na kami nakabalik ng mall kasi nagsara dahil sa COVID. So, hindi kami nakapagreklamo. Hay naku!

Jerry
Jerry
2 years ago

bakit hindi umabot ng 1 day yung 10 gb na free? kainis! loading na nga, bigla pang naubos! anyare?

ana rose
ana rose
3 years ago

pno po mkukuha ung account no. ng corpo sim po ,nlimutn ko po kse mgbbyd n po kme ng bill no. lng po ng cm ang meron kme

almorato
3 years ago

lagi nalang “request error” kapag kini-click ko ang “activate” para sa free 10gb data. kahit magsubscribe pa ng P15 load, error parin

Vilma Dela Cruz
Vilma Dela Cruz
4 years ago

Paano ko po magagamit yung load na pumasok sa sim ng home wifi?

Saul
Saul
4 years ago

Is the postpaid home wifi still available this 2018?

Vaughn Chua
Reply to  Saul
4 years ago

http://www.yugatech.com/news/globe-officially-launches-go-unli-plan/

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